Plex, a popular media streaming platform, has reported a recent security issue that may have affected some user accounts. The company found that an unauthorized person was able to access part of its user database. This database included user emails, usernames, and password information. Plex confirmed that the affected passwords were stored in a way that makes them difficult to read, following standard security methods. The company also stated that no credit card data was at risk because that type of information is not kept on Plex servers.
After finding the problem, Plex took steps to control it quickly. The company fixed the security weakness that allowed the access and is now reviewing their systems to add more protection. This is meant to lower the chance of future problems like this one. Plex is asking all users to reset their account passwords. During the reset process, there is an option that lets users sign out of all devices at once. Plex suggests using this option to help keep accounts safe. Users who select this will need to log in again on each device with the new password.
Plex is also reminding users that they will never ask for passwords or payment information through email. To help protect accounts further, Plex recommends turning on two-factor authentication. This feature makes it harder for someone else to sign in to your account without your permission. There are instructions on the Plex support site that explain how to reset passwords and how to turn on extra security features.
The company has apologized to users for any trouble this may cause. While Plex believes the event is limited, they are taking it seriously and are working to improve their security. Plex has said they value the trust users place in them and want to prevent future problems. They have set up resources to help users with the password reset process and are encouraging everyone to take action soon. Users are urged to follow the directions from Plex to help keep their accounts secure.
